To cancel or return orders that have been placed through any payment account such as Checkout by Amazon, please visit https://payments.amazon.com.
For other orders
Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.
Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of Russell Athletic or Amazon Fulfillment error.
All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.
Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.
Instructions on how to return items:
- Visit the return center HERE to create a return merchandise authorization
- Print the returns slip and the shipping label
- Include the returns slip inside the box and affix the shipping label to the box
- Ship package
You will receive email confirmation when the refund is processed